Sonic Sanctuary Studios

Privacy Policy

Sonic Sanctuary Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our services, or interact with us in any way. This policy applies to all visitors, users, and others who access or use our services.

Information We Collect

We collect several types of information from and about users of our services, including:

  • Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide to us when you contact us, book a session, subscribe to our newsletter, or create an account.
  • Payment Information: If you make a payment for our services, we collect your payment card information, billing address, and other financial data necessary to process your transaction. This information is processed through secure, PCI-compliant third-party payment processors.
  • Usage Data: We collect information about your interactions with our website and services, such as the pages you visit, the links you click, the time you spend on our website, your IP address, browser type, operating system, and other technical information.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activity on our website. Cookies are small data files stored on your device that help us improve your user experience, personalize content, and analyze website traffic.
  • Audio and Visual Recordings: During recording sessions, we may create audio and visual recordings of your performances. These recordings are used to provide our services and may be stored securely on our servers.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Improving Our Services: We use your information to schedule and manage recording sessions, provide technical support, personalize your experience, and improve the quality of our services.
  • Communicating with You: We use your contact information to respond to your inquiries, send you updates about our services, inform you about special offers and promotions, and solicit feedback.
  • Processing Payments: We use your payment information to process your transactions and prevent fraud.
  • Analyzing Website Traffic: We use usage data and cookies to analyze website traffic, track user behavior, and optimize our website for a better user experience.
  • Marketing and Advertising: With your consent, we may use your information to send you marketing communications about our services and promotions. You can opt out of receiving these communications at any time.
  • Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

Sharing Your Information

We may share your information with the following categories of recipients:

  • Service Providers: We share your information with third-party service providers who help us operate our business, such as payment processors, hosting providers, email marketing platforms, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Business Partners: We may share your information with business partners who offer complementary services or products. We will only do so with your consent.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, such as a subpoena or court order.
  • Affiliates: We may share information within our corporate family of companies, including LLC EchoSphere Studios, OGRN 5 87 23 910 46589, INN 7112096466, 14 Oak Street, Suite 2B, Metropolis, NY 10005.
  • Other Users: With your explicit consent, we may showcase your work (e.g., recording projects) on our website or social media channels as part of our portfolio.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption to protect your sensitive information during transmission and storage.
  • Access Controls: We restrict access to your information to authorized personnel only.
  • Security Audits: We regularly conduct security audits to identify and address vulnerabilities.
  • Employee Training: We train our employees on data security best practices.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information.
  • Objection: You have the right to object to the processing of your personal information.
  • Restriction: You have the right to restrict the processing of your personal information.
  • Portability: You have the right to receive your personal information in a portable format.
  • Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this policy. Your continued use of our services after the posting of changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Sonic Sanctuary Studios
6789 Sunset Boulevard, Los Angeles, CA 90028
Phone: (323) 900-4567
Email: [email protected]

Last Updated: October 26, 2023